From 1990s, costumer – oriented and patient – centered approach along with increase in quality of health service became the policy of health system of our country.
This new and modern approach; in which the patient, the personnel, and the medical staff as well as the client were considered the center of services, attracted so many managers and became the basis for customer –oriented culture in hospitals. But lack of sources, strict and tough rules and bureaucratic structure of state hospitals made it really hard to train the medical staff and administrate such an approach. In the meantime, some physicians and managers of Milad Hospital who had experienced such a system and believed in administrating this system decided to found a hospital, a hospital in which a patient is considered as a member of their family and will receive kind, different, and compassionate services. They found a hospital on a basis of tenderness for society, colleagues and patients and named it ‘Nikan.
I believe that kindness is an emotion that is conveyed through our sight, speech, and behavior; our ultimate goal is to make our personnel believe in this tenderness.
We began our desired and ideal health service on Jun, 27th, 2011 when the first patient was hospitalized at Nikan. Also, in the first year of evaluation, Nikan got the first rank in Accreditation and Patient safety and became the first private hospital in Iran to get the Green Award International certification in Other Ways Institute International Conference in Berlin 2014. We continue our way in our pre-determined path to reach our ultimate goals.
From 1990s, costumer – oriented and patient – centered approach along with increase in quality of health service became the policy of health system of our country.
This new and modern approach; in which the patient, the personnel, and the medical staff as well as the client were considered the center of services, attracted so many managers and became the basis for customer –oriented culture in hospitals. But lack of sources, strict and tough rules and bureaucratic structure of state hospitals made it really hard to train the medical staff and administrate such an approach. In the meantime, some physicians and managers of Milad Hospital who had experienced such a system and believed in administrating this system decided to found a hospital, a hospital in which a patient is considered as a member of their family and will receive kind, different, and compassionate services. They found a hospital on a basis of tenderness for society, colleagues and patients and named it ‘Nikan.
I believe that kindness is an emotion that is conveyed through our sight, speech, and behavior; our ultimate goal is to make our personnel believe in this tenderness.
We began our desired and ideal health service on Jun, 27th, 2011 when the first patient was hospitalized at Nikan. Also, in the first year of evaluation, Nikan got the first rank in Accreditation and Patient safety and became the first private hospital in Iran to get the Green Award International certification in Other Ways Institute International Conference in Berlin 2014. We continue our way in our pre-determined path to reach our ultimate goals.
- CCU, ICU, ICU_OH
- surgical and internal wards
- specialty and subspecialty clinics
- well-skilled physicians with all specialties
- The best emergency center
- Endoscopy, ERCP, sonography
- EEG-NICU-MEC
- Nutrition & Diet
- Conference hall
- Laundry
- Restaurant and buffet
- boarding pharmacy
- patient panels such as VoIP tell, TV, Internet, entertainment and computer games
- International Department
- Financial Department
- Environmental Health
- Professional Health
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